Shipping policy

 

More About Shipping

Processing & Shipment Days: Shipments go out Friday each week. Any orders received on that day will be shipped out the following shipment day. All times subject to change based on circumstances out of our control.

Delivery Times: Delivery times vary based on your location and shipping options chosen. When your order is processed for shipment you will be notified via email with tracking information. (If you provide an email during checkout and choose a shipping method that includes tracking.)

Shipping Costs: If you add items to your cart, you will have the opportunity to calculate an estimate of shipping charges based on your location.

Returned Packages: If for some reason your package is returned to us as unclaimed or undeliverable, we will email you immediately to figure out reshipment. In this instance, you will be responsible for the new shipping fees. We won’t do anything with your returned package until we hear back from you.

If you have any questions, please feel free to contact us.

About International Shipping

International Shipments: If your order is from any location outside of the USA, please make sure that you have entered all delivery information correctly. Some of our international orders are being returned as unclaimed. To avoid having to pay shipping costs again, please make sure all information is correct in your order and that you are prepared to receive your order when it arrives.

Most of these cases come from the use of USPS International First Class. To avoid potential issues, it is recommended that you choose a different delivery option such as DHL for faster delivery and much higher chances of your package not being returned.

PLEASE NOTE: Once your package leaves the USA, we have no control over what happens to it, nor do we have a way of checking in on where it is or how its being handled. We apologize for any potential inconvenience this may cause.

If you have any questions, please feel free to contact us.